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I am sorry to hear that you're facing the issue with your product.
Since the product was delivered to you on February 12, 2018, it has crossed the seller's 10 days replacement period.
Due to this, the seller will not be able to fulfill your request.
Please be sure that if you had contacted us within the return policy period, the seller had surely helped you out.
I would like to let you know that the product is covered under the manufacturer's warranty.
You can get in touch with the brand/ authorised service centre and they'll be able to help you out with any product related support you may need.
The invoice of this product can be used to avail services at the brand's authorised service centres within the warranty period.
Allow me a minute or two to check the brand details.
Thanks for waiting.
Here is the brand support link:-
http://www.samsung.com/in/support/servicelocation
1800-3000-8282 / 1800-407-267-864
Also, I'd like to tell you that the brand will charge you in case of liquid and physical damage.
In the unlikely event of the brand's authorised service centre not being able to help you, please let us know and we'll definitely assist you.
Hope this helps.
In the future, if the product (with no return policy) received by you being damaged, defective or not as described on the product page, please write back to us within 10 days, so we can assist you.
To know more about the returns policy click here: https://www.flipkart.com/pages/returnpolicy
Also, we would like to let you know that we mandate sellers to list only genuine and brand new products on Flipkart.
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