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Thanks for writing in.
We understand your issue that you want to buy 'Complete Mobile Protection 1 Year by Flipkart Protect' for your product 'Infinix Hot 8 (Cosmic Purple, 64 GB)'.
We're sorry to let you know that you can buy this plan only at the time of placing the order.
However, as we checked and found that you have not added his plan at the time of placing the order so the seller will not able to add it separately for your order.
In the future you can buy your product with 'Complete Mobile Protection' plan by adding the Protection Plan by following the steps:
-Go to 'Product Page'.
-Scroll down to 'Complete Mobile Protection' plan on the product page.
-Select Complete Mobile Protection and click on add on 2 item.
Also, we'd like to let you know that the option to purchase the 'Complete Mobile Protection' plan within 5 days from order date of the parent product is applicable on selected products and customers only. If you have not received any push notification, email and in-app notification regarding the purchase of this plan separately within 5 days from order date of the parent product it means that this option is not applicable for your product.
We completely understand and this isn't something we would want you to go through. Trust us if there is any other option with us, surely we could have helped you as you're one of the valuable customer for us.
In case there’s anything else we can help you with, please feel free to write to us and we'll help you out.
Alternatively, you can also get quick answers to your questions by clicking the following link: https://www.flipkart.com/helpcentre. You can also call our toll-free number 1800 208 9898.
Hope you will understand.
Rajesh, we would love to hear from you. Please share feedback about your experience by completing the email survey you’ll get shortly.
Thanks for choosing Flipkart.
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