Notes

goli

I would like to let you know that no request is entertained from our end without the confirmation of the customer.

I want to assure you that additional measures are put in place so you may not face any issue regarding the delivery of your product.

Before going further I'd like to thank you for being a valuable customer and Flipkart plus member.




I assure you that proper steps according to the policies will be taken regarding this.

No need to worry, I will check and help you with this.

Please try to understand if there is an another option with me, I could have definitely helped you out.




Trust me if there is an option with me, I could have definitely helped you out as you are one of the valuable customers for us.

I assure you that feedback has been shared with the courier service provider and they'll do their best to make sure that you don't experience this again.

I assure you that feedback has been shared with the seller and they'll do their best to make sure that you don't experience this again.




We are providing feedback to the seller in order to minimize such issues which adversely affects the experience of our shoppers like you.

I'll definitely share the feedback with the courier service provider, so that they can work on it.

I've noted this down and will make sure appropriate feedback is shared with the seller so that you do not experience this next time around.




As you are one of our valued customers, your satisfaction is one of our primary concern.

I want to assure you that additional measures are put in place so this does not happen again.

Feedback and suggestions from customers are taken seriously and have been instrumental to our success.

Please be assured that we will certainly consider your suggestion and ask the team to look into the feasibility of implementing the same.

Thanks for your kind understanding in this regard.
I see that you have been one of our valuable customer and really sorry for the trouble you had to go through.

If I relate it to myself I can completely understand how frustrating and annoying the situation can be when something like this happens but believe me it was never our intention.

I am really sorry, being a valuable customer you are facing the trouble.

I can understand how you feel in this situation. In fact, if I would be at your side I felt same as well.

I'll take this up personally with the courier service providers and make sure that, they take utmost care to ensure this does not happen again.

I see that your experience has been an unpleasant one since the order has not been delivered to you as per the promised timeline.

I haven't heard from you in a while. You can restart this chat if you'd like any additional help.

Sad flow: I am sorry that I was not able to help you with the resolution expected
by you. However, be assured that we will take necessary steps so that you don’t
face the issue again




(PRIORITY SPECIAL-K)

I understand that you want to get your order sooner.

I’d like to let you know that the delivery of your order cannot be prioritized as the delivery date of an order or an item depends on many factors like the seller's location, your delivery address, and the type of product.

Based on this, a definite delivery time frame is given to you by the seller.

Although I would like you to get your order sooner, it’s not something we can promise as the sellers and their partnered courier service providers need some time to process, ship, and deliver your order.

Please be assured that as soon as the product reaches your nearest hub, the courier service provider will deliver the product at the earliest.

You can expect more updates once the seller ship it and you can check your order status here: http://fkrt.it/bqWLi~NN

You can be sure that the seller will do their best to make sure that your order reaches you on or before December , 2019.

You can be sure that the seller's courier partner will do their best to make sure that your order reaches you on or before December , 2019.

Do not worry! Most of the orders are delivered on or before the promised date. Still, the seller will be unable to commit on early delivery.

However, most of the orders are delivered on or before the promised date. Still, the seller will be unable to commit on early delivery.

If you may not be available, you could have a friend or a family member collect the package on your behalf. If you like, you may cancel this order and place a new one at a later date, provided the stock is available with the sellers.

However, most of the orders are delivered on or before the promised date. Still, the seller will be unable to commit on early delivery.

I understand that you'd like your order delivered at a specific time. I am sorry to let you know that delivery options at preferred slots are not available with the courier service provider at the moment.

Since you've mentioned that you may not be available at the time of delivery, you could have a friend or a family member collect the package on your behalf.

If you like, you may cancel this order and place a new one at a later date, provided the stock is available with the sellers.

I assure you that the courier service providers will try to deliver your order again on the next working day if you were not around to collect it during the first attempt.

Your order will be delivered by December , 2019 and you can also track your order status here: http://fkrt.it/bqWLi~NN

I understand that you'd like your order delivered at a specific date, I am sorry to let you know the seller’s partnered courier service providers do not support this service at the moment.

I understand your concern but sorry to inform you that currently, courier partner do not have an option to schedule delivery at a particular time frame due to courier constraints.

Also, I understand your concern regarding the time of installation of your product but sorry to inform you that currently, I am not able to share the exact time frame for the same.