Notes

Sorry for the delay., I was checking on the order details.

Upon checking I see that it was placed on October , right?

I am really sorry as it is past the return policy we wont get the option to return it. The system/seller wont provide us with the option for it.


Sorry we value our customers but we can only work within the policy. We wont get the option to create a return outside I have even checked with the details and I am not provided with the option for it.

Can I look for the good rated products and help you with its link?

Can I know why are you contacting us this late?

I was checking whether anything could be done for the order






However, it does not mean that the item will reach you on the Estimated Delivery Date.


It is just an estimated date within which the product will be delivered.

So there is possibility that the item will reach you before the Estimated Delivery Date.

But we cannot promise you any delivery date or time before the estimated delivery date


But I am saying the truth and being completely honest.

Thank you for keeping efforts in contacting us to let us know regarding this.

We'll investigate this issue further and take appropriate action on the carrier to avoid such issues with your future orders.

Please do not worry and place a new order so that we will make sure that your order gets delivered to you safely with high priority



I would be disappointed if this has happened to me.

I hope you understand that we always do our best to deliver our orders to our customers safe and secured but sometimes, despite all our efforts, there can really be unforeseen incidents that are beyond our control.

However we do have access to help you with this if you have contacted us and reported this issue within the given time .

However we do have access to help you with this if you have contacted us and reported this issue within the given time .

I really wish I could have get you helped as that had been requested by you on this conversations itself but for the limitations of the process resources we are unable to get that done for you( __name of cx ______.)


I appreciate your patience, cooperation and understanding in this matter. It is our privilege to have you as our valued customer & we want to make sure you are always taken care of.



⚠⚠⚠⚠⚠⚠⚠Below stuff is for the cx who needs better clarification on Priority Delivery⚠⚠⚠⚠⚠




******Once the order is placed, the product will be shipped from the Fulfillment Center. When the item is shipped, there would also be other orders which will also be shipped with your order. And all the orders will be transported together. In that case, since your product is also with other products, we cannot take just your product from there and make it faster.*******