Notes

Most used......@@@@@@

I would like to thank you for your kind understanding.


I am sorry to let you know that, there is delay in delivery due to unforeseen issue.

Please be assured that our team is working on it to have the order to deliver as soon as possible.


my name is Vishal and I'll be helping you with your request.
This is Vishal, assisting you in your concern.

I understand that you are concerned about

May I assist you over the chat for your query?

Please stay with me over the chat.

I will be happy to assist you.

Thanks for being a valuable Flipkart Plus member.


Please share the exact details of the product.
Please share the order ID of the product on which we are talking about.
I am unable to understand please be more specific.

May I know the exact issue with the product?
May I know the exact issue you are facing any issue with the product?

As I have checked your issue is already escalated with the team and the team will get back to you with an update on or before January 03, 2020, on priority.

Do not worry, I am going to escalate your issue to the team for better resolution.

Do not worry, I am going to update your issue with the team for better resolution.
Shipping charges of Rs. 40.0 will be refunded to the customer within 24 hours of successful delivery


I would like to let you know that I have escalated your issue to the team.
I would like to let you know that I have updated your issue to the team.

I would like to inform you that As I have checked your issue is already with the team.
Not to annoy, the team will get back to you with a resolution by January 03, 2020, on priority.
Not to worry, the team will get back to you with an update within the next 24 hours.

I would like to let you know that most of the issues resolved by the team before the promise date.
Not to worry, most of the orders are delivered by the courier partner before the promise date.
However, this is the maximum time frame, you can expect a speedier resolution for the same.

Since I have not heard anything from your side, so I have escalated your issue with the team.
Since I have not heard anything from your side, so I have updated your issue with the team.

I would like to let you know that the team will get back to you with an update by SMS or email.

May I know the exact reason for cancellation?

May I go ahead and request the seller to cancel your order?

May I know the exact issue you are facing with the product?

May I know the exact reason why you want to return your product?

I am sorry to let you know that you replacement request has been cancelled due to some unforeseen issue faced by seller.

Please share your alternate contact number.

Thanks for sharing the alternate number.

Is your primary number '' working?

I am sorry to let you know that your order has been delayed due to some unforeseen issues faced by the courier partner.

I am sorry to let you know that your order has been delayed due to some unforeseen issue faced by seller.


Are we connected?

Not to worry most of the orders are delivered by courier partner before the promise date.

Moreover, the Wishmaster will contact you if he is unable to locate your address or to check your availability.
As I had a check, your issue is already with the team.

Do not worry, the team will get back to you with a resolution on or before December 02, 2019.

I would like to let you know that due to some technical error I am unable to track your order.

I will surely share your valuable feedback with the team so that such an instance does not take place in the future with you.

Once your product is out for delivery, you will receive an SMS with the delivery agent's contact details

I am sorry to let you know that as I have checked the Wishmaster tried to deliver your product on December 15, 2019 but unable to do so due to some unforeseen courier related issues.

Be assured, the Wishmaster will surely do their best to deliver your product.

I would like to let you know that your order has been canceled as requested by you.
I would request you to wait for 24 hours either order will be confirmed, either you will get the refund confirmation.