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CMB EXP// cx did not speak any thing // call ended/
CMB EXP// CX did not pick up the call //call ended.//
CMB EXP// CX was not able to speak in hindi and english // call ended //
Callme experiment //cx asked about the order status // dispatched date & DDR shared // cx agree
Callme experiment //cx wants to return the order /complaint taken / TAT shared//cx agree
Callme experiment //PUC done // so ask to cx to wait // PUC to RPR and QC TAT shared // ask to wait // cx agree
RPI-PUC 2-3 days
PUC-RPR 7-8 days
RPR TO QC 24 Hours
Repalcement TAT 4-7 working days
RTC 7-8 days
(ONLINE PAYMENT MOOD cc ,, dc )
Prepaid Refund For PVT Bank 10 days
Prepaid Refund for Government Bank 15 Working Days
Payment deducted order not confirmed 72 hours
Payment deducted & Received by SD,order nto confirme 24-48 hours
Payment deducted multiple times 24-48 hours
NEFT TAT through Falcon (Online) 2 Hrs
NEFT TAT through EOD (Offline) 6 Days
Prepaid Refund For PVT Bank 10 days
FROM RAAZ
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