Notes

goli

I would like to let you know that no request is entertained from our end without the confirmation of the customer.

I want to assure you that additional measures are put in place so you may not face any issue regarding the delivery of your product.

Before going further I'd like to thank you for being a valuable customer and Flipkart plus member.




I assure you that proper steps according to the policies will be taken regarding this.

No need to worry, I will check and help you with this.

Please try to understand if there is an another option with me, I could have definitely helped you out.




Trust me if there is an option with me, I could have definitely helped you out as you are one of the valuable customers for us.

I assure you that feedback has been shared with the courier service provider and they'll do their best to make sure that you don't experience this again.

I assure you that feedback has been shared with the seller and they'll do their best to make sure that you don't experience this again.




We are providing feedback to the seller in order to minimize such issues which adversely affects the experience of our shoppers like you.

I'll definitely share the feedback with the courier service provider, so that they can work on it.

I've noted this down and will make sure appropriate feedback is shared with the seller so that you do not experience this next time around.




As you are one of our valued customers, your satisfaction is one of our primary concern.

I want to assure you that additional measures are put in place so this does not happen again.

Feedback and suggestions from customers are taken seriously and have been instrumental to our success.

Please be assured that we will certainly consider your suggestion and ask the team to look into the feasibility of implementing the same.

Thanks for your kind understanding in this regard.I see that you have been one of our valuable customer and really sorry for the trouble you had to go through.

If I relate it to myself I can completely understand how frustrating and annoying the situation can be when something like this happens but believe me it was never our intention.

I am really sorry, being a valuable customer you are facing the trouble.

I can understand how you feel in this situation. In fact, if I would be at your side I felt same as well.

I'll take this up personally with the courier service providers and make sure that, they take utmost care to ensure this does not happen again.

I see that your experience has been an unpleasant one since the order has not been delivered to you as per the promised timeline.

I haven't heard from you in a while. You can restart this chat if you'd like any additional help.

Sad flow: I am sorry that I was not able to help you with the resolution expected
by you. However, be assured that we will take necessary steps so that you don’t
face the issue again