Notes

Good morning, this is Daljeet. How can I help you?
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“That is a good question, let me find out for you.”

“I’m not sure, but let me find out for you.”

“I’m sorry, I don’t have the information on that. May I put you on hold for a few minutes? I will clarify this with our manager.”

“I’m sorry, I don’t have the information on that. May I have your email/phone number? I will find this out with our accounting department and get back to you shortly.”

“I’m sorry, this question would be out of my expertise, but Daniel from the tech support department will be able to help you. Would you like me to connect you with him?”

“May I put your call on hold while I am checking your order?”

“Can I put you on hold for a moment?”

“Thank you for waiting/holding. I have the details of your latest payment, let me send it over to you.”

“Rob, I’m sorry, I made a mistake and gave you the wrong price for this item. The correct price is…”

“Hello Tom. I’m sorry we have missed your chat. Is there anything we can help you with?”

“I’m sorry you are not happy with our product/with your purchase. Let’s see what we can do to make things right.”

Thank you for staying so positive."
“You’ve been with Flipkart for [# of years]. That’s a long time.”
“If I were in your position, I bet I’d have the same concerns.”
“That would be frustrating to me too.”
“I think you might find [feature, offer, or content] helpful in this situation.”
“If I can make a suggestion …”
“How can I make this process easier for you?”
“What’s the best-case scenario for your company?”
“How am I doing so far? Am I meeting your needs?”
“Is our product/service meeting your needs so far?”
“So, if I’m hearing you correctly, you’re saying …”
“I can help with that.”
“Hold on one second while I check that for you.”
“I really want to help here. Do you mind if I ask you a few more questions?”
“If I skip anything important, please stop me and let me know.”

“Here’s what I’m going to do to get this answer for you.”
“I’m glad to hear that.”
“Thanks for giving me a moment of your time, [name].”
"I appreciate the points your making, but would you mind if we got back to the subject at hand?"
"Is [product/solution] is meeting your needs? How can I help?"
"I appreciate your time."
Sales is evolving. The days of fast-talking, railroading salespeople is gone. Today’s buyers won’t stand for being bull

“I want to make sure that I really have an understanding of what you’re telling me. I’m hearing that…”

“I appreciate you bringing this to our attention, so that we can deal with this immediately”

We always value customers who are keen to give us their feedback. I will be sure to pass on what you have told me to our managerial team”

“I have experienced a similar problem recently, so I understand what you are saying. Let me see what I can do to help you out”

“Is there anything else that I can help you with today, Mr Smith?”

“Your satisfaction means everything to us. Have we covered everything that you wanted to discuss today?”

We would request you to click on 'Add images/Pdf' option while writing the email to attach the screenshots.

We would never want to disappoint a valuable customer like you and we always thrive to provide the best of services from our end to make your shopping experience a happy one.

Customer satisfaction is something that we take very seriously and would never compromise under any circumstances.

We would like to let you know that your satisfaction means everything to us.

Customer satisfaction is always a number one priority for us. I'm deeply sorry that that wasn't clearly demonstrated to you.

We completely understand how upset you feel, we apologize for trouble you had to go through

Trust us if there is an option with us, we could have definitely helped you out. As you are one of the valuable customer for us.

We assure you that feedback has been shared with the sellers and they'll do their best to make sure that you don't experience this again.

We assure you that feedback has been shared with the courier service provider and they'll do their best to make sure that you don't experience this again.

We are providing feedback to the seller in order to minimize such issues which adversely affects the experience of our valuable shoppers like you.

We've noted this down and will make sure appropriate feedback is shared with the seller so that you do not experience this next time around.

We've noted this down and will make sure appropriate feedback is shared with the courier service provider so that you do not experience this next time around.

As you are one of our valuable customer, your satisfaction is one of our primary concern.

Feedback and suggestions from customers are taken seriously and have been instrumental to our success.

Please be assured that we will certainly consider your suggestion and look into the feasibility of implementing the same.

We see that you have been one of our valuable customer and really sorry for the trouble you had to go through.

We can completely understand how frustrating and annoying the situation can be when something like this happens but believe us it was never our intention.

We'll take this up personally with the courier service providers and make sure they take utmost care to ensure this does not happen again.

We want to assure you that additional measures are put in place so this does not happen again and we're constantly working to enhance your shopping experience.

We'll share the feedback with courier service provider so that they can put additional measures in place to make your shopping experience a delightful one.

You can be certain that your details are safe and you can continue to shop with confidence.

We understand that you're upset about the delivery of your order. We have been trying to do our best to help you out and would request you to please try to understand.

We do want to help you in this regard. We are trying our best to make things right for you with our efforts.

We completely understand and this isn't something we would want you to go through. You can be sure that we'll take definite steps to set this right.

We will share your feedback with our management and they're looking into this and they'll take utmost care to this does not happen again.

Since, your case is already with our team so it is a humble request kindly wait by______. Please be assured you will be getting the best resolution in this regard.

We know how hard it is to trust for you now. However, we have done our best at my end. Trust me, you will not face any issue and team will provide you the best resolution in this regard.

We do not want to make any fake commitment this is the reason, we have done our best and have shared the same information that has been shared by the seller with us.

Please give a chance to let the seller correct this mistake. We do value you and your time in this regard.

We do want to keep you as a happy customer for a long time. Your satisfaction is our primary concern.

We really wish to do our best to make things easy for you with all the access that has been provided by the seller and our organisation.

We are glad that you are bringing this to our attention. We completely understand your concern and your feedback will be shared in this regard.

We greatly appreciate that you are taking this initiative and bringing this to our attention.

Your suggestions and feedback is something that is very important to us to make your online shopping experience better.

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The teachers are experienced.
The school boasts of two well-stocked libraries.
Computer lab with updated hardware and software.
The school has a highly safe environment.
One multi-purpose auditorium for school assemblies.
The safety and security of our students is our priority in school.
The school has one health units manned by two qualified General Practitioners and two nurses. (not give)
The school canteen offers healthy snacks and beverages at affordable prices.
The school has indoor games area and 800 meters race track.
The school provides transportation facility to their students.

AstroTurf
200 Meters Race Track
Synthetic courts for Badminton, Basketball
Volleyball & Throw ball in Block A and Block B.