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I am sorry to hear that you have received the different product.
As I can see that your product is 'No return category', to set this right the seller will be able to provide you replacement for the product as an exceptional case.
May I request the seller for the replacement of your product?
Could you please let me know the primary contact number and alternate contact number?
Could you please confirm the packaging of the product and the alternate contact number?
May I know the exact reason for the cancellation of your order?
Could you please tell me was it seal tampered or not?
Could you please let me know whether the shipment was seal tampered or not?
I would like to inform you that the seller will be able to provide you the exact product you have ordered?
May I know the exact issue you are facing with the product?
I would like to let you know that the seller will be able to provide you replacement for the product at the moment.
Could you please confirm the bank details in which you want refund to be credited?
Could you please let me know whether you want refund or replacement?
Return questions:-
1. Could you please let me know if the seal on the product box was broken or tampered with when you opened the external packaging?
2. Please confirm whether you have brand box and MRP tag which you have received along with the product.
3. Please confirm whether the pickup address as well as the primary contact number will be same as delivery one to raise the return request.
4. Your primary number '' is correct or not.
5. Would you wish to update an alternate number?
6. I request you to share the bank details so the seller can proceed the refund request.
(1) Account holder's name (Should be the same as registered for the order).
(2) Bank name and Branch.
(3) IFSC code.
(4) Account number.
I would like to let you know that you have just received a One time password on your registered mobile number.
Please share the OTP you have received on your registered contact number.
Request you to please confirm it.
...IF BANK DETAILS ARE ALREADY THERE..........................
Please confirm the bank details. As I had a check, the bank details were already there.
Account number ending with XXXXXX
IFSC Code: XXXXXXXX
Do you wish to have refund in the same account?
The address as well as the pick up address is same as provided at the time of delivery.
Alt contact number is
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