Notes
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I understand your concern about the return for the product '' with the order ID:
As per checking our records, I see that your return request was cancelled which is on cancel requested state at the moment.
I request you to wait 24 to 48 hours for the completion of the cancellation process.
You can also create a return after 48 hours so that return request can proceed afterwards.
If you did not get any SMS or email about the cancellation of return please write to us we will be glad to assist you.
I would like to let you know that the return request for the order has been cancelled as the issue type you have selected while creating the return was incorrect.
I request you to kindly wait for 48 hours for the successful completion of the return cancellation process. After that, you can create a new return with the right issue type.
If you face any issue while creating a return for this product then you can write back to us and we will assist you in the best possible way.
As per your request, I have notified the seller to cancel the previous return request.
It is in cancel requested state. Not to worry, it shouldn't take more than 48 hours to get updated. Once the status is updated, you will be notified via email and SMS.
This is required to help you as you have placed a return request with insufficient details of the issue that you are facing.
Yes, we are able to take an appropriate action on your behalf to fix the issue as soon as possible for you.
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