Notes

Thanks for waiting.

Thanks for confirmation.

Thanks for being a valuable Flipkart Plus member.

I would like to let you know that the

As I can see in the previous chat, you want to know about the status of your order.

Are we connected?

As informed you earlier, the seller can only provide you a replacement for this order.

cx did not replied while probing hence tagged here

Could you please let me know have you used the product or not?

I would like to let you know that due to security purpose, I am not able to fetch this information.

your order has been cancelled by the seller as requested by you.

I am sorry to let you know that I am not able to cancel the item since it has already been shipped.

Please ignore the above lines.

Could you please let me know the exact order details?

Could you please let me know the reason for the cancellation of your order?

As I can see, your order has been cancelled by the seller as requested by you.

If you want, you can place a new fresh order for this product.

cx is saying that he received the different brand product.. hene wants to replace the item..

cx wants refund as he received the diffrent item but he is arguing to have refund only not the replacement hence closing here

I would like to let you know that this offer is valid on Axis Credit card and you have made the payment from Axis Debit Card.

I would like to let you know that the seller has refunded the amount of Rs. 629/- for your order on January 02, 2020 and this will be credited to your 'Upi Intent' by end of the day today, as per standard banking procedures.

I would like to let you know that an electric hot water pouch is a pouch filled & sealed with special gel, used to provide warmth, typically whilst in bed, but also for the application of heat to a specific part of the body.