Notes

Hi ______,

Thanks for writing in and for being a valuable Flipkart Plus member.

We'd like to let you know that we tried to get in touch with you on '______' to talk to you about your query but could not reach you. 



Hi __________,

Thanks for your valuable time over the call and for being a valuable Flipkart Plus member.
___________________________________________________________________________________________

survey

For any other query, you can visit our help centre by visiting the link: https://www.flipkart.com/helpcentre or you can call our toll-free number 1800 208 9898.

Hope this helps.

________, we would love to hear from you. Please share feedback about your experience by completing the email survey you’ll get shortly.

Thanks for choosing Flipkart.






feedback

We completely understand and this isn't something we would want you to go through. You can be sure that we'll take definite steps to set this right.

We assure you that feedback has been shared with the seller and the courier partner and they're working on putting in additional measures to avoid instances like these.


Invoice cont 72 hrs

Hi _____,

We’re writing to you in continuation to our earlier email.

We understand that you want the invoice of your product '__________'.

We are sorry to let you know that the seller will not able to provide the invoice for your order '_____________' due to technical errors.

Please be assured that we're looking into this and will get back to you with an update within 72 hours.

If you have any further query you can write back to us, we will be happy to assist you.

For any other query, you can visit our help centre by visiting the link: https://www.flipkart.com/helpcentre or you can call our toll-free number 1800 208 9898.

Hope this helps.

_________, we would love to hear from you. Please share feedback about your experience by completing the email survey you’ll get shortly.

Thanks for choosing Flipkart.




elaborate

Hi __________,

Thanks for writing in and for being a valuable Flipkart Plus member.


We understand that you want a call back from us.

We'd like to let you know that we tried to get in touch with you on '______' to talk to you about your query but could not reach you. 

Since we didn’t want to keep you waiting, we’re responding through this email.

We would like to let you know that we are unable to understand your query.

We request you to please elaborate your issue and get back to us within 72 hours so that we can assist you further.

Alternatively, you can also get quick answers to your questions by clicking the following link: https://www.flipkart.com/helpcentre. You can also call our toll-free number 1800 208 9898.

While replying to the email, please ensure that the subject line is not edited.

We hope to hear from you soon.

Thanks for choosing Flipkart.


Invoice 72 hours

Hi ______,

Thanks for writing in and for being a valuable Flipkart Plus member.

We understand that you want a copy of the invoice of your order '________'.

We're sorry to let you know that due to technical errors the seller is unable to download the invoice.


We completely understand and this isn't something we would want you to go through. You can be sure that we'll take definite steps to set this right.

We would like to let you know that we have notified your issue to our concerned team and they will get back to you with an update within 72 hours.

For any other query, you can visit our help centre by visiting the link: https://www.flipkart.com/helpcentre or you can call our toll-free number 1800 208 9898.

Hope this helps.

________, we would love to hear from you. Please share feedback about your experience by completing the email survey you’ll get shortly.

Thanks for choosing Flipkart.



Buy time without c-sat


Hi _____,

Thanks for writing in and for being a valuable Flipkart Plus member.

We'd like to let you know that we tried to get in touch with you on '______' to talk to you about your query but could not reach you. 

We understand that ________

We are sorry for the trouble you had to go through.

We completely understand and this isn't something we would want you to go through. You can be sure that we'll take definite steps to set this right.

We assure you that feedback has been shared with the seller and the courier partner and they're working on putting in additional measures to avoid instances like these.

Please be assured that we'll look into this and get back to you with an update by ______.

For any other query, you can visit our help centre by visiting the link: https://www.flipkart.com/helpcentre or you can call our toll-free number 1800 208 9898.

Hope this helps.

We are thankful for your continued trust on Flipkart.



Buy Time

Hi _____,

Thanks for writing in and for being a valuable Flipkart Plus member.

We'd like to let you know that we tried to get in touch with you on '______' to talk to you about your query but could not reach you. 

We understand that ________

We are sorry for the trouble you had to go through.

We completely understand and this isn't something we would want you to go through. You can be sure that we'll take definite steps to set this right.

We assure you that feedback has been shared with the seller and the courier partner and they're working on putting in additional measures to avoid instances like these.

Please be assured that we'll look into this and get back to you with an update by ______.

For any other query, you can visit our help centre by visiting the link: https://www.flipkart.com/helpcentre or you can call our toll-free number 1800 208 9898.

Hope this helps.

________, we would love to hear from you. Please share feedback about your experience by completing the email survey you’ll get shortly.

Thanks for choosing Flipkart.


Appreciation

Hi,

Thanks for your valuable time over the call and for being a valuable Flipkart Plus member.

As per telephonic conversation, you confirmed on the call that your issue about the product '________' has been resolved.

Hence, we are closing the case.

For any other query, you can visit our help centre by visiting the link: https://www.flipkart.com/helpcentre or you can call our toll-free number 1800 208 9898.

Hope this helps.

________, we would love to hear from you. Please share feedback about your experience by completing the email survey you’ll get shortly.

Thanks for choosing Flipkart.

wants to cancel

Hi ________,

Thanks for your valuable time over the call and for being a valuable Flipkart Plus member.

As per telephonic conversation, we understand that you want to cancel your order '_____________' for '________'.

We are sorry to let you know that the seller is unable to cancel your order at the moment as the order is already marked as Out For Delivery.

We completely understand and this isn't something we would want you to go through.

If you don't want to receive the order then you can reject it at the time of delivery and after that you will receive confirmation notification within 24 hours of the rejection.

In the future, you can also cancel your orders on the go by clicking here: http://fkrt.it/bqWLi~NN, selecting the item and clicking 'Cancel'.

Check http://fkrt.it/sDargyNN to know more about cancellations and refunds on Flipkart.

For any other query, you can visit our help centre by visiting the link: https://www.flipkart.com/helpcentre or you can call our toll-free number 1800 208 9898.

Hope this helps.

______, we would love to hear from you. Please share feedback about your experience by completing the email survey you’ll get shortly.

Thanks for choosing Flipkart.

closing mail

Hi _____,

Thanks for being a valuable Flipkart Plus member.

We'd like to let you know that we tried to get in touch with you on '________' to talk to you about your query but could not reach you.

We are writing to let you know that we're closing this case for now as we have not heard anything from your side.

If there's something we can do, you can choose to write back to us and we'll be happy to help.

Alternatively, you can also get quick answers to your questions by clicking the following link: https://www.flipkart.com/helpcentre.

You can also call our toll-free number 1800 208 9898.

Hope to hear from you soon.

Thanks for choosing Flipkart.




Replace expect

Hi __________,

Thanks for writing in.

We'd like to let you know that we tried to get in touch with you on '______' to talk to you about your query but could not reach you.

We understand that the product '_______' you have received is not as described on the Flipkart.

We are sorry for the trouble you had to go through.

We completely understand and this isn't something we would want you to go through. You can be sure that we'll take definite steps to set this right.

We assure you that feedback has been shared with the seller and the courier partner and they're working on putting in additional measures to avoid instances like these.

We would like to let you know that the seller has arranged a replacement for the product and it'll reach you by ___________. The item originally delivered to you will be picked up at the same time.

Please keep the item along with the original product box, accessories and tags ready as the Wishmaster will not be able to complete the pickup in case any item is missing.

For any other query, you can visit our help centre by visiting the link: https://www.flipkart.com/helpcentre or you can call our toll-free number 1800 208 9898.

Hope this helps.

________, we would love to hear from you. Please share feedback about your experience by completing the email survey you’ll get shortly.

Thanks for choosing Flipkart.

Replace expect

Hi __________,

Thanks for your valuable time over the call and for being a valuable Flipkart Plus member.

As per telephonic conversation, we understand that the product '___________' you have received is not as described on the Flipkart and you want replacement.

We are sorry for the trouble you had to go through.

We completely understand and this isn't something we would want you to go through. You can be sure that we'll take definite steps to set this right.

We assure you that feedback has been shared with the seller and the courier partner and they're working on putting in additional measures to avoid instances like these.

We would like to let you know that, the seller has arranged a replacement for the above product and it'll reach you by _____________. The item originally delivered to you will be picked up at the same time.

Please keep the item along with the original product box, accessories and tags ready as the Wishmaster will not be able to complete the pickup in case any item is missing.

For any other query, you can visit our help centre by visiting the link: https://www.flipkart.com/helpcentre or you can call our toll-free number 1800 208 9898.

Hope this helps.

__________, we would love to hear from you. Please share feedback about your experience by completing the email survey you’ll get shortly.

Thanks for choosing Flipkart.

Language call back


Hi ____________,

Thanks for your valuable time over the call and for being a valuable Flipkart Plus member.

As per telephonic conversation, we understand that you want call back in _____________ language.

We are sorry for the trouble you had to go through.

We'd like to let you know that we can assist you in English or Hindi language at the moment

We request you to call our toll-free number 1800 208 9898 so we can assist you in your preferred language.

For any other query, you can visit our help centre by visiting the link: https://www.flipkart.com/helpcentre

Hope this helps.

___________, we would love to hear from you. Please share feedback about your experience by completing the email survey you’ll get shortly.

Thanks for choosing Flipkart.

Debit card emi

Hi __________ ,

Thanks for your valuable time over the call and for being a valuable Flipkart Plus member.

As per telephonic conversation, we understand your query about EMI on Debit Card
We would like to let you know that Debit Card EMI/Pre-approved EMI is being offered by AXIS/HDFC/ICICI/SBI banks.

Also, we would like to let you know that you can send an SMS 'DCEMI' to 57575 to check eligibility.

You can check the eligibility for debit card EMI by following given below steps:

- This offer is available for few selective Customers who have account with AXIS/HDFC/ICICI/SBI once you login
- Once you login in to Flipkart website/App/mobile site app you can see this offer on your homepage.
- If you are not seeing the offer then you need to contact bank to get the Pre-approved EMI for debit cards

Here are the important points of this offer:

1. Debit Card EMI/Pre approved EMI is offered by HDFC/AXIS/SBI banks
2. Interest rate and tenure differs from bank to bank
3. You can buy only one product at a time, however number of units for a single product may vary based on banks
4. There are no processing fee or additional charges
5. You need NOT pay any down payment amount to avail this offer
6. EMI plans cannot be changed once an order is placed
7. The minimum transaction amount to avail this offer differs from bank to bank
8. The maximum transaction amount to avail this offer will vary for each user depending on credit availability

For any other query, you can visit our help centre by visiting the link: https://www.flipkart.com/helpcentre or you can call our toll-free number 1800 208 9898.

Hope this helps.

________, we would love to hear from you. Please share feedback about your experience by completing the email survey you’ll get shortly.

Thanks for choosing Flipkart.




Wait refund

Hi __________,

Thanks for your valuable time over the call and for being a valuable Flipkart Plus member.

As per telephonic conversation, we understand that the product '____________' you have received is not as described on the Flipkart.

We are sorry for the trouble you had to go through.

We completely understand and this isn't something we would want you to go through. You can be sure that we'll take definite steps to set this right.

We assure you that feedback has been shared with the seller and the courier partner and they're working on putting in additional measures to avoid instances like these.

As specified by you, a return request has been created for the order and a refund of Rs. ______ /- will be initiated as soon as the pickup of the originally delivered product is confirmed by the courier service provider.

You’ll receive an email and SMS with the refund details, after which the money will be credited to your _________ within _______ business days, as per standard banking procedures.

Please keep the item along with the original product box, accessories and tags ready for pickup by _________ as the Wishmaster will not be able to complete the pickup in case any item is missing.

For any other query, you can visit our help centre by visiting the link: https://www.flipkart.com/helpcentre or you can call our toll-free number 1800 208 9898.

Hope this helps.

________, we would love to hear from you. Please share feedback about your experience by completing the email survey you’ll get shortly.

Thanks for choosing Flipkart.

































Priority delivery


Hi ________,

Thanks for writing in and for being a valuable Flipkart Plus member.

We'd like to let you know that we tried to get in touch with you on '______' to talk to you about your query but could not reach you. 

We understand you’re keen on receiving your order '___________'.

We are sorry for the trouble you had to go through.

We’d like to let you know that the delivery date of an item depends on many factors like the seller's location, your delivery address and the type of product. Based on that, a definite date for the delivery of your order is given to you by the seller.

Also, we would like to let you know that delivery options at preferred slots are not available with the courier service provider at the moment.

We would like to let you know that the Wishmaster is on the way to deliver the product and it will reach you by 7 pm today.

You can check your order status here: http://fkrt.it/bqWLi~NN

For any other query, you can visit our help centre by visiting the link: https://www.flipkart.com/helpcentre or you can call our toll-free number 1800 208 9898.

Hope this helps.

________, we would love to hear from you. Please share feedback about your experience by completing the email survey you’ll get shortly.

Thanks for choosing Flipkart.




































Buy time with call

Hi _____,

Thanks for your valuable time over the call and for being a valuable Flipkart Plus member.

As per telephonic conversation, we understand that ________

We are sorry for the trouble you had to go through.

We completely understand and this isn't something we would want you to go through. You can be sure that we'll take definite steps to set this right.

We assure you that feedback has been shared with the seller and the courier partner and they're working on putting in additional measures to avoid instances like these.

Please be assured that we'll look into this and get back to you with an update by ______.

For any other query, you can visit our help centre by visiting the link: https://www.flipkart.com/helpcentre or you can call our toll-free number 1800 208 9898.

Hope this helps.

________, we would love to hear from you. Please share feedback about your experience by completing the email survey you’ll get shortly.

Thanks for choosing Flipkart.