Notes
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APPROVED
I would like to inform you that your product has been approved by the seller on January 03, 2020.
SHIPPED
I would like to inform you that your product has been shipped by the seller on January 03, 2020.
It will be delivered by the courier service provider on or before January 03, 2020.
I will not be able to commit you the exact timeline for the delivery. As, this is totally depends upon the courier service provider.
I am happy to inform you that the courier service provider will deliver your order on or before 7 pm today.
I am happy to inform you that your order is showing 'out for delivery' and it will be delivered by the courier service provider on or before 7 pm today.
Rest, please be assured that the Wishmaster will surely deliver the order on or before 7 pm today.
I am sorry to say that the Wishmaster contact details are not available with the seller at this moment.
I am sorry to let you know that I am not able to share and track the current location of your order due to technical issue.
I want to let you now that the pickup from local hub option is not available with the seller at this moment.
You will also receive an SMS regarding the Wishmaster contact details once the order is 'out for delivery'.
You will receive the Wishmaster contact details via SMS once the order is 'out for delivery'.
The tracking ID of the product is 'FMPC0649147230' and you can check your order status here: http://fkrt.it/bqWLi~NN
I request your kind patience and understanding in this regard.
Rest, please be assured that your order will be surely delivered to you as per the seller's promise date.
Thank you so much for your co operation and patience through out the chat.
Your kind understanding and cooperation will be much appreciated in this regard.
Thank you so much for your understanding.
Tagging:
Status check
Notes: Cx wants to know the status of the order.
Shared the CPD and all info on the chat and tagged here as per the VOC.
I am sorry to let you know that your order was delayed due to an unforeseen issue faced by the courier service provider.
Not to worry, I am escalating your issue to the team.
May I have an alternate number of yours?
Our concerned team might need to contact you, is there any alternate number you want to share?
Thanks for sharing it.
I have successfully escalated your case to the team.
Please be assured that the team will work on this issue and they will get back to you with an update on or before January 03, 2020.
This is the maximum time frame shared by the team to resolve this issue.
Rest, the team will do their best to resolve this issue as soon as possible.
Your kind understanding in this regard will be greatly appreciated.
NOTES: Cx wants to know the order status . CPD breached hence tagged here as per VOC. Alt no. na
== = ESCALATED=================================================
I would like to inform you that your case is already highlighted to the team and they are working on this issue.
Not to worry, your case is already highlighted to the team and they are working on this issue.
May I have an alternate number of yours?
Thanks for sharing it.
I have successfully updated your case to the team.
Please be assured that the team is working on this issue and they will get back to you with an update on or before January 01, 2020.
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