Notes
Notes - notes.io |
* Contact received after 6PM: Inform the that we are escalating the issue to backend team and provide the Oathkeeper TAT to the customer (use the below tagging)
Tagging on SA: Post delivery issues DT >>> RVP not done >>> Enter the notes and submit (E2E Sub sub issue)
Note :
*Do not provide 11:59 PM as the maximum pickup time to the customer referring to SA
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