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Thanks for writing in.
We understand your issue about the cancelled order 'xxxxx' for 'xxxx'.
We're sorry for this experience, even we want our customers to enjoy the services which we provide and we never intend to provide such experience as the one which you've faced.
We completely understand and this isn't something we would want you to go through. You can be sure that we'll take definite steps to set this right.
Also, we’re sorry to let you know that your order was cancelled by the seller as they were not able to get the item in time from their partnered vendors to make sure that it reaches you within the promised timeframe.
If you’d still like to buy the item, you can place a new order by following the link:
We’re working closely with our seller community to make your shopping experiences on Flipkart seamless.
However, we have shared your feedback with the seller and they'll do their best to make sure. As you are one of our valued customers, your satisfaction is one of our primary concern.
Also, we'd like to let you know that the seller has refunded Rs. 7722/- to your Bank Account on January 11, 2020. This will be credited to your account by January 22, 2020, as per standard banking procedures.
If you do not receive the refund by this time, you can contact your bank's customer care using the number mentioned on the back of your card with the refund reference number: ZT191107101211CCG03.
If they are unable to help, you may raise a dispute with the bank's grievance department and they will surely help you out.
Please note that you can also track the refund status of your order by visiting 'My Orders' section of your Flipkart account by clicking here: http://fkrt.it/bqWLi~NN
Your patience and understanding is greatly appreciated in this concern.
Please feel free to write back to us, if you have any further queries or you can call on our toll free number: 1800 208 9898.
Hope you understand.
xxxxx, we would love to hear from you. Please share feedback about your experience by completing the email survey you’ll get shortly.
Thanks for choosing Flipkart!
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