Notes
Notes - notes.io |
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FLORES DN: 5613104607 // TIENE LINEA PREPAGO Y EN LA SEMANALE LLAMARON DE PORTABILIDAD // LE REALIZARON LA PORTABILIDAD
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ARANZA DN: 5512258746 // LE CORTARON LA LINEA , DESEO CANCELAR PERO LE CANCELARON LA LINEA // SE TRANSFIERE A RETENCIONES //
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CHAVEZ DN: 5567842131 SOLICITUD DE LINEAS EXTRAS A SU PLAN // SE TRANSFIERE A EMPRESARIAL
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ALICIA DN: 7732321548 RELIZO RECARGA Y LE APARECE SALDO INSUFUCIENTE
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DAVID DN: 5551754995 // LE LLAMARON PAR AUNA RENOVACION // AUTORIZO // DESEA CANCELAR LA RENOVACION // NO LE HA LLEGADO EN MAS DE UN MES
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JORGE DN: 8241015245 // PROVICIONAL 8241122209 REALIZO PORTA // NUMERO DE PORTA NO ACTIVO // SE CONSULTA EN SOLICITUDES
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MIGUEL ANGEL DN: 5612943660 DOMINGO // REALIZO RECARGA DE 50 // AYER LLAMO PARA REPORTARLO Y LE DIJERON QUE EN 24 HORAS LE DARIAN SOLUCION // TIENE FOLIO INCIDENCIA MASIVA LEVANTADO // NO ES INCIDENCIA MASIVA //
|| DN: 5612943660
|| PLAN: ATT MAS
|| FECHA DE ACTIVACIÓN: 05-Jul-2019
|| MONTO: $50
|| A GRANEL: $50
|| FECHA: 22/09/2019
|| CARTERA FALTANTE: SALDO A GRANEL
|| MOTIVO: SALDO SE CONSUME A GRANEL DEBIDO A LA INCIDENCIA MARCADA CON EL REQ REQ3885944
|| REQ:REQ3885944
|| DESCRIPCIÓN DE LA INCIDENCIA MASIVA: LINEAS PREPAGO CON PLAN AT&T MAS NO RECIBEN TODO EL PAQUETE DE BENEFICIOS O SOLO RSI AL REALIZAR ABONO DE TIEMPO AIRE (NO APLICAR AJUSTE DE SALDOS O DATOS).
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