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Thanks for your valuable time over the call and being a Flipkart Plus member.
We understand your concern that you did not receive your complete order 'OD116031585285942000' for 'Care in Vest For Boys & Girls Cotton Blend'.
We are sorry for the trouble you had to go through.
We completely understand and this isn't something we would want you to go through. We assure you that feedback has been shared with the seller and they're working on putting in additional measures to avoid instances like these.
However, the return has been requested to the seller for the refund.
Since the item is marked ‘Out for Delivery’ on our system, we’ll need to wait for the courier service provider to update the delivery status before the return request can be fulfilled.
No worries, this shouldn't take more than 24 hours.
If you'd like to request the return now, you can do it by following the below steps:
- Go to 'My Orders' section of your Flipkart account by clicking here: http://fkrt.it/bqWLi~NN
- Select 'Return'
- Enter the last four digits of your invoice number under 'Confirm delivery using invoice number' section
Once you update the details, the seller will work towards fulfilling your request and you will get an update with more details through an email and SMS.
In case there’s anything else we can help you with, please feel free to write to us and we'll help you out.
Alternatively, you can also get quick answers to your questions by clicking the following link: https://www.flipkart.com/helpcentre. You can also call our toll-free number 1800 208 9898.
We would like to thank you for your understanding and continued trust on Flipkart.
A short survey that won't take more than two minutes of your time has been sent to your registered email address to get your feedback on the resolution provided and our conversation.
You can confirm if you're happy with the resolution provided by choosing 'Yes' or 'No' and also rate our conversation experience on a scale of 1 to 5, 1 being the lowest and 5 being the highest.
Your feedback is really valuable to us and will help us enhance your experience.
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