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Pre- delivery
cx disputing delivery attempt no attempt done fake remark so FNDR filled ask to cx wait 24 to 48 hrs delivery will be done as soon as possible.
cx order delivery UD mark so FNDR filled ask to cx wait 24 to 48 hrs for delivery will be done as soon as possible.
Cx getting fake/fraud calls. Informed him not to share any personal information..
cx want delivery on another address but order is out of delivery so ask to cx communicate with the courier contact no sent via sms info given
cx want to cancel the order so on cx request order canceled info given to cx
cx want to cancel the order but unable to cancel as mfg done so on cx request complaint raised ask to cx if order delivered declined on door step info given to cx
Pre - Ordere
cx want to know about product and offer details info given
cx want to know about payment option info given
cx want to know about product availability in his area info check and shared with cx
cx want to know about wallet payment option details info given
cx want to know about sell on snapdeal so info given to cx
Post delivery
cx want to return the product as he received different product complaint raised so ask to cx wait 24 to 48 hrs for update
cx want to return the product as do not like quality of the product so complaint raised ask to wait till 24 to 48 hrs
cx want to know about pick up of order RL panel updated ask to wait 2 to 3 days for pick up info given
cx want to return the product as he received defective product complaint raised so ask to cx wait 24 to 48 hrs for update
cx want to know about refund info shared that .......... refund initiated from our end so ask to wait 10 to 15 days from the date of initiated according to bank
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