Notes
Notes - notes.io |
Paras- cx received incomplete product. He ordered 12 pieces and received 9 pieces.
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IN1909110753324530066
Srimathi- cx order is delay in delivery, so first she wants to cancel the order and now she said to wait for another 1 day.
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Sumanjit
IN1909110843220770516- cx order is delayed. Promise date September 10, 2019 has been breached.
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AKS-
IN1909110910051939725- cx has launched a consumer complain against Flipkart and the reference number is 1585565 as he had requested for return and was facing the same issue for the 4th time.
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Ananya-
IN1909110949396209419 - cx wants to pay online for her order as she had done COD method of payment for her order. So informed her about by providing information as per yoda.
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Diluar- IN1909111002209450461
cx wants to know when his order will be delivered to him. It was showing ready to ship. So informed to the customer by providing info about his product status.
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Raja- IN1909111119268603551
Cx was asking about his online payment related query whether seller has received or not.
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Gautam- IN1909111128182920164
cx: want to change my delivery address.
Me: Provided info by sharing denial details. I understand that you'd like to get your order delivered to a different address, but I'm sorry to let you know that we will not be able to change the address since the seller has already shipped your order.
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Simran- IN1909111136047724332 solved nrr
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Manoj-
IN1909111158334794934
cx said he needs to get his product within 2-3 days. He needed priority delivery. Informed by providing information regarding cancellation..
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Nidhi- IN1909111158045218329
cx order has been delayed. So she was asking about the status. Info shared by creating incident.
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Uzair - IN1909111233467684513
Pickup of the order is delayed. He will be notified till September 14, 2019.
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Saniya- IN1909111314004327448
cx said I no longer needed that product can you please cancel the replacement request. After that she said Can you cancel the product and refund my amount. Solved by providing info regarding replacement policy. After that cx said call me back so I told by providing call back details.
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