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Thanks for writing in.
We'd like to let you know that we tried to get in touch with you on '8106823605' and '9912263906' to talk to you about your concern but could not reach you.
We understand your concern about the payment got deducted from your Bank Account but your order for 'Jockey Solid Women Dark Blue Track Pants' is not confirmed.
We are sorry for the trouble that you had to go through.
We completely understand and this isn't something we would want you to go through. You can be sure that we'll take definite steps to set this right.
We'd like to let you know that the seller has not received the payment for the order yet due to an unforeseen issue with the payment gateway. You will get an update on the status of your order through an email and SMS within 24 hours of the transaction.
If the transaction is successful, you will receive an order confirmation with the details of the order and expected delivery date.
In case the transaction is unsuccessful, you will receive a refund confirmation and the amount will be credited to your Bank account within 08 business days.
In case there’s anything else we can help you with, please feel free to write to us and we'll help you out.
Hope this helps.
Thanks for your understanding with Flipkart.
A short survey that won't take more than two minutes of your time has been sent to your registered email address to get your feedback on the resolution provided and our conversation.
You can confirm if you're happy with the resolution provided by choosing 'Yes' or 'No' and also rate our conversation experience on a scale of 1 to 5, 1 being the lowest and 5 being the highest.
Your feedback is really valuable to us and will help us enhance your experience.
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