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Thanks for your valuable time over the call.
We understand your concern about the wrong serial number mentioned on your invoice for the product 'MSI GV Series Core i7 7th Gen - (16 GB/1 TB HDD/128 GB SSD/Windows 10 Home/6 GB Graphics) GV62VR 7RF-1067IN Gaming Laptop' with the order ID 'OD110946078607611000'.
We are sorry for the trouble and this is not something wewould want our valuable customers to go through.
We have notified this issue to our concerned team and please be assured that they will look into this and get back to you with an update with in 24 hours.
We want to ensure you that additional measures are put in place so this does not happen again and we're constantly working to enhance your shopping experience.
If you have any further query from us, feel free to write back to us or you may call on our toll-free number 1800 208 9898.
Hope you will understand.
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