Notes

Hi Bimal,

Thanks for your valuable time over the call.

We understand your concern about the replacement of your order 'OD116252217651644000' for 'Faber Hood Crest HC SC BK 60 Wall Mounted Chimney'.

We're sorry to hear that the product you have received is defective.

We'd like to let you know that the seller has arranged a replacement for the product and it'll be shipped after the pickup of the originally delivered product is done and confirmed by the courier service provider. The pickup will be completed by September 24, 2019.

Also, we’d like to let you know that the delivery date of an item depends on many factors like the seller's location, your delivery address and the type of product. Based on that, a definite date for the delivery of your order is given to you by the seller.

Please keep the item along with the original product box, accessories and tags ready as the Wishmaster from Delhivery will not be able to complete the pickup in case any item is missing.

As per telephonic conversation, we'd like to let you know that once the product is delivered to you, you can

For requesting an installation/demo for this product once delivered, please call�Faber customer support directly on 1800-209-3484 and provide the products model name.

For Issues, please contact the brand on - MAIL:[email protected], Installation of Chimney is charged extra to you and needs to be paid directly to the service engineer at the time of Installation.

However, we'd like to let you know their is no extra charges for the delivery of the product.

You can expect more updates once the replacement is shipped. You can also check your order status here: http://fkrt.it/bqWLi~NN

In future, you can return an item by selecting it from the 'My Orders' section of your Flipkart account by clicking here: http://fkrt.it/bqWLi~NN

If you need any further assistance feel free to get back to us or you can call on our toll free number: 1800 208 9898.

Hope this helps

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