Notes

RETURN ON HOLD*****************************************************************

I request you to please wait for 24 hours.

You will get a notification within 24 hours regarding your return.

Please keep the item along with the original product box, accessories and tags ready as the Wishmaster will not be able to complete the pickup in case any item is missing.

Also, remember to collect the acknowledgement receipt once you hand over the product to the Wishmaster.

If you'd like to request the return now, you can do it by following the below steps:

- Go to 'My Orders' section of your Flipkart account
- Select 'Return'
- Enter the last four digits of your invoice number under 'Confirm delivery using invoice number' section

Once you update the details, the seller will work towards fulfilling your request and you will get an update with more details through an email and SMS.

GOLI:************************************************************************************************

No need to worry, I will check and help you with this.

Trust me if there is an option with me, I could have definitely helped you out. As you are one of the valuable customer for us.

I assure you that feedback has been shared with the seller and they'll do their best to make sure that you don't experience this again.

As you are one of our valued customers, your satisfaction is one of our primary concern.

I want to assure you that additional measures are put in place so this does not happen again.

Feedback and suggestions from customers are taken seriously and have been instrumental to our success.

Please be assured that we will certainly consider your suggestion and look into the feasibility of implementing the same.

Thanks for your kind understanding in this regard.
I see that you have been one of our valuable customer and really sorry for the trouble you had to go trough.

I can completely understand how frustrating and annoying the situation can be when something like this happens but believe me it was never our intention.

I'll take this up personally with the courier service providers and make sure they take utmost care to ensure this does not happen again.

I want to assure you that additional measures are put in place so this does not happen again and we're constantly working to enhance your shopping experience.

I’ll make sure it’s passed on to our team.

Sorry about that, Harsha. We'll share the feedback with [[seller/courier service provider]] so that they can put additional measures in place to make your shopping experience a delightful one.

Yes, I understand that. I’ll pass it on to {our team/seller/courier service provider} so that your experience can be a delightful/seamless.

Do not worry! Most of the orders are delivered on or before the promised date. Still, the seller will be unable to commit on an early delivery.

I’d like to assure you that we at Flipkart take stringent measures to ensure your details are completely secure.

RETURN CREATION WITH Refund****************************************************************************

return process :

Not to worry, I will request to the seller for creating a return request for this product.

Please confirm the exact issue that you are facing with this product?

Please confirm if you would like to go ahead with a replacement or a refund?

At this moment, the seller is able to provide you replacement for the same.

At this moment, the seller is able to provide you refund for the same.

Please let me know, you have the item along with the original product box, accessories & tags or not.

Let me see, what best I can do for you.

Before proceeding, please let me know if the pickup address and primary contact number will be the same as you provided at the time of placing order.

Thanks for the confirmation.

Would you like to share an alternate contact number?

While checking we might need to contact you, would you like to share an alternate contact number?


Thank you for confirming.

Thanks for all the confirmations.

I just need a couple of minutes to forward your request to the seller.

Your primary number is '9637888860'. Is it correct?

Could you please let me know if the seal on the product box was broken or tampered with when you opened the external packaging?

Can you please confirm if your issue is related to returning this product?

I request you to share the bank details so the seller can proceed the refund request.

(1) Account holder's name (Should be the same as registered for the order)
(2) Bank name and Branch
(3) Account number
(4) IFSC.

SYMPATHY:*************************************************************************************
Trust me if there is any option with me, I could have definitely helped you out. As you are one of our valuable customer.

I can understand how it feels as I am also a customer somewhere. I’ll make sure it’s passed on to our team.

Sorry for the unpleasant experience.

Hence, we request your kind patience in this regard.