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Hi xxxxxxxxxxxxx,

Thanks for your valuable time over the call and being a Flipkart plus member.

As per our telephonic conversation, we understand your concern that you want to purchase 'Complete Mobile Protection 1 Year by Flipkart Protect' plan for your order 'xxxxxxxxxxxxxxxxxxxx' for 'xxxxxxxxxxxxxxxxxx'.

We're sorry to let you know that this plan cannot be buy after the delivery of your order and the seller is unable to fulfill your request.

However, In future you can purchase this plan along with the parent order and as a separate product within 05 days from order date of the parent product. This is applicable on select products and you will be notified.

This Complete Mobile Protection plan will be sent Via push notification, email and in-app notification. This notification will get triggered to you within 05 days from order date.

We completely understand and this isn't something we would want you to go through. We assure you that feedback has been shared with the seller and the courier partner and they're working on putting in additional measures to avoid instances like these.

If there’s anything else we can help you with, please let us know by visiting our help centre: https://www.flipkart.com/helpcentre or you can call on our toll- free customer care number 1800 208 9898 so we can assist you.

We would like to thank you for your continued support and trust.

A short survey that won't take more than two minutes of your time has been sent to your registered email address to get your feedback on the resolution provided and our conversation.

You can confirm if you're happy with the resolution provided by choosing 'Yes' or 'No' and also rate our conversation experience on a scale of 1 to 5, 1 being the lowest and 5 being the highest.

Your feedback is really valuable to us and will help us enhance your experience.

Thanks for choosing Flipkart.
     
 
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