Notes

Good Afternoon, This is Jyoti calling from Flipkart

M I speaking to Nirmala?

Thanks for confirmation.

Nirmala, Is this a good time to speak to u? (Nirmala, kya aapse baat krne ka shi samay hai?)

Thanks for confirmation.

We have received your E-Mail about the change of your registered mobile number.
(hame aapki E-mail receive hue hai aapke registered number ko change krne k bare me)

We would like to tell you that you can only update your contact number from the website (not in App).
(Hum aapko btane chahte hai ki aapka mobile number Flipkart ki website se change ho skta hai Desktop ya laptop se, App se change nhi ho skta)

We will share the steps to change the mobile number in the E-mail after this call.
(Hum aapko mobile number change krne k steps E-mail pr share kr denge is call k baad)

Is there anything else with which I may assist you today?
(Kya koi aur shayta kr skti hu aapki?)

I hope I was able to help you with query today.
(Mai asha krti hu ki mai aapki madad kr pai)

A short survey will be sent to your registered email address to get your feedback on the resolution provided and our conversation.
You can confirm if you're happy with the resolution provided by choosing 'Yes' or 'No'.
You can also rate our conversation experience on a scale of 1 to 5;
Rating between 1 to 3 would mean that you were not satisfied. Rating of 4 would mean you are happy and 5 would mean that you are extremely happy.
Your feedback is really valuable to us as it will help us enhance your experience.
Thanks for choosing Flipkart. Have a nice day

Aapke registered email address pe ek chota sa survey bheja jayega taaki aap usmein aapko diye gaye resolution aur humare iss baatcheet ke aadhar pe aapna feedback de sake.
Agar aap diye gaye resolution se khush hai to 'Haan' chun sakte hai ya phir 'Na''.
Aap humare baatcheet ke anubhaav ko bhi 1 aur 5 ke beech rate kar sakte hai;
1 se 3 ke beech rating ka matlab hai ki aap santusht nahi hai. 4 rating ka matlab hai ki aap khush hain aur 5 ka matlab hoga ki aap bohot khush hain.
Aapka feedback humare liye bohot hi mahatvapoorna hai aur yeh humein aapke anubhaav ko behtar banane mein madad karega.
Flipkart chun ne k liye dhanyawad..... Aapka din shubh ho

Hi Nirmala,

Thanks for your valuable time over the call.

We understand that you want to know about the steps of changing your registered mobile number with us.

We would like to tell you that you can only update your mobile number from the website (not in App).

Steps to update contact number:

Go to 'My Account'
Under 'Account settings', go to 'Profile information'
Edit the mobile number
OTP SMS will get triggered to the old & current phone number which is entered in Flipkart account
Enter the 'OTP' along with 'Password' and click on 'Verify mobile'
Click on 'Save Changes'

Hope this helps.

A short survey that won't take more than two minutes of your time has been sent to your registered email address to get your feedback on the resolution provided and our conversation.

You can confirm if you're happy with the resolution provided by choosing 'Yes' or 'No' and also rate our conversation experience on a scale of 1 to 5, 1 being the lowest and 5 being the highest.

Your feedback is really valuable to us and will help us enhance your experience.

Thanks for choosing Flipkart.

Tagging: Flipkart Account Related >>> Account Info Change >>>Contact Number Change