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Thanks for your valuable time over the call.
We understand your concern about the return of your order for '' with the order ID '' and we are sorry for the trouble you had to go through.
We would like to let you know that your feedback will be share to our team that you cannot face this type of issue in the future.
We would like to let you know that your request for return cannot be fulfilled by the seller as the courier partner has confirmed delivery of the item with the product being intact.
In case you are in disagreement with the seller's decision, please reply to this email attaching the clear scanned copy of any one of the below documents as a Proof of Identity, within 72 hours.
Please ensure the details on the ID card are same as on your Flipkart account or order.
1.Driver's license
2.Aadhaar card
3.PAN Card
4.Passport
5.Voter's Identity Card
In case of any query you can also call our toll-free number 1800 208 9898.
We hope to hear from you soon.
Thanks for choosing Flipkart.
While replying to the email, please ensure that the subject line is not edited.
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