Notes

INCORRECT BANK DETAILS - refund declined


I understand your concern about the refund for ' '.

I am sorry to let you know that the refund has been failed due to incorrect bank account details.

The seller would require your bank details to refund the amount paid for the order.

You can update your bank account details using a link that has been sent via an SMS at your registered phone number.

On updating the details on the link, you will get an email and SMS as soon as the refund is processed with the refund timeline.


TRIGGER SMS also
WARRANTY AVAIL

I'm sorry to hear that you're facing issues with your ' ' and you want to avail brand warranty.

I do like to let you know that the product is covered under the manufacturer's warranty. You can get in touch with the brand's authorised service centre and they'll be able to help you out with any product related support you may need.

The invoice for your product has been attached with this email and it can be used to avail services at the brand's authorised service centres within the warranty period.

Here is the brand support link: https://motorola-mobility-en-in.custhelp.com/app/mcp/trackrepair2

You can also write an email to the brand: [email protected]

Brand Toll-free number: 1800-102-8787

In the unlikely event of the brand's authorised service centre not being able to help you, please let us know and we'll definitely assist you.

Hope this helps.

Hope I've been able to resolve your concern. A short survey that won't take more than two minutes of your time has been sent to your registered email address. We'll be happy to hear from you.

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EXTENDED WARRANTY


I understand that you want to buy 'Extended Warranty' and 'Damage Protection' Services for your product.

I am sorry to let you know that the 'Extended Warranty' and 'Damage Protection' Services are the services can be bought only with the purchase of the product listed by some of the sellers on Flipkart website, app and Flipkart lite.

However, you can buy the plans directly from 'Jeeves'. You can contact the service provider at Jeeves.co.in or call them on their toll free number 1800-425-5568.

Hope we've been able to resolve your concern. A short survey that won't take more than two minutes of your time has been sent to your registered email address. We'll be happy to hear from you.

Phonepe UPI

POST

I am sorry to hear that you have not received refund for 'SoundLogic BTHP001PX_BK Wired, Bluetooth Headset with Mic'.

I would like to let you know that the seller has refunded Rs.999.00 to your 'PhonePe Upi' account on May 03, 2018 for your order. This amount should have been credited by now.

i would also like to let you know that the cashback of Rs.117/- has already provided to you by the seller while placing the order.

If the amount has not been credited to your PhonePe Upi account, please write an email to [email protected].

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PHONEPE UPI PRE


I am sorry to hear that you have not received the refund for 'Rare Women Maxi Black Dress'.

We also like to let you know that the cashback of Rs.100/- has already provided to you while placing the order.

I would like to let you know that the seller has refunded Rs.2149.00 to your 'PhonePe UPI' account on April 14, 2019 for your order.

This amount will be credited to your account by April 24, 2019.

I would request you to get in touch with PhonePe support with the refund reference number to track your refund status.

Refund reference number: P1904121014549231318402

PhonePe Email address: [email protected]

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PAYTM

I am sorry to let you know that the seller does not have an option to receive payment from Paytm.

However, you can use other payment modes like cash on delivery, credit card, debit card, PhonePe, gift card and net banking.

Certainly, we do not have any time frame when the seller will enable payments through Paytm.

However, I will share your feedback with my team so that they will work on it so that you can experience the same in the future.