Notes

Hi, this is Kamal and I'll be assisting you today.
Thanks for being a valuable Flipkart Plus member.

It was a pleasure assisting you today.
I request you to rate the conversation through the Email which you have received on your registered Email ID with Flipkart.


I request you to wait till August 26, 2019. You will get a notification with refund details.

Amit, trust me if there is an option with me, I could have definitely helped you out. As you are one of the valuable customer.

I will definitely share your valuable feedback to the team. So that you will not have to face the same issue in future.

As I had a check your pick up for the return was not done as it was scheduled by the seller on August 17, 2019

Would you like to provide any alternate contact number so that I can update this issue further?

So that if in case, we are not able to reach you on your primary number, we will surely contact you on your alternate number in that case?

Not to worry, I am escalating the case to the team and the team will get back to you with a resolution.
Please share an alternate contact number.

I would like to let you know that I had escalated the case to the team, they are looking into it and the team will get back to you with a resolution by September 16, 2019.

We'll have the seller add Rs. 40/- to the Gift Card section of your Flipkart account within 24 hours of successful delivery. You can use this amount, within a year, to buy anything from a wide range of sellers on Flipkart.

I am sorry to inform you that we are not updated about the Wishmaster contact detail from the courier end.

Since I have not heard from you in a while so I need to close this chat.However, if you have any other queries feel free to contact us. We will happy to help you.

I am sorry to inform you that we are not updated about the Wishmaster contact detail from the courier end.
May I request the seller to arrange a replacement on your behalf?
Just for confirmation, will the pickup address and primary number be same as delivery address?

Just for confirmation, do you have the old registered mobile number available with you?

I request you to rate the conversation through the Email which you have received on your registered Email ID with Flipkart.


Please share the below mentioned details.
Beneficiary name.
Account number.
IFSC Code.



I understand your concern that you like to know about 'No Cost EMI on Debit Card'.
I would like to let you know that it is for some selective customers only, for this you have to check your eligibility first.
To check eligibility:
-You can send an SMS 'DCEMI' to 57575.
-If you are eligible you will receive the following SMS: Congratulations, you are eligible to avail EMI on your Debit Card for shopping on Flipkart. Explore now! *T&C apply.
-If you are not eligible will be asked to check with the bank via the following SMS: Sorry, you are currently not eligible to avail EMI on your debit card for shopping on Flipkart. Please get in touch with your bank.
EMI on Debit card option for payment can be seen if your registered mobile number on Flipkart is the same as the one registered with bank.
In case it isn’t, you can either update your registered mobile number through ‘My Account’ on Flipkart or update your mobile number with bank.
Important points:
1.Only a select base of pre-approved customers will be eligible for 'No Cost EMI on Debit Card'.
2.These customers will be able to view the offer on their payment page during checkout.
3.Though this option may be displayed on the product page, only eligible customers will see this option during checkout.
-Debit Card EMI/Pre approved EMI is offered by HDFC/AXIS/ICICI/SBI banks.
-Interest rate and tenure differs from bank to bank.
-Once they login in to Flipkart website/App/mobile site app they can see this offer on their homepage.
-If you are not seeing the offer then you need to contact bank to get the Pre-approved EMI for debit cards