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Fraud calls :- Cx received fraud calls regarding car and cash prize // apologized and informed our offers will only be able see on application and website when logged in // informed if continuosly receving calls can log a complaint in near by police station.
Want to return :- Cx received faulty/defective/different/fake/ product hence, want to return the order and asking for refund and replacement // complaint taken // TAT shared 24-48 hours // cx agreed.
Want to know refund status :- Cx want to know refund status as checked PUC marked // TAT informed of PUC TO RPR to the cx // refund TAT also shared // asked cx to wait for 24-48 hours // cx agreed.
Want to know refund status :-
Warranty card related issue :- Cx didn't received the warranty card // cx doesn't want the refund for this order // so kindly look into this case and assist cx accordingly // IC changed as per Cx VOC // informed the TAT to the cx // cx agreed.
Order not delivered :- CX stating that did't received any call from delivery boy and fake remarks updated // apology done and reschedule the delivery // FNDR filled // TAT shared // Cx agreed.
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