Notes

IN1907231553438572760

Hi Bhaskar,

Thanks for writing in and for being a valuable Flipkart Plus member.

We tried to get in touch with you on '7019329287, 9678334958' and '8867544889' to talk to you about your concern but could not reach you.

We understand your concern that you are facing an issue with your product 'Luminous Lumaire Underlight Silky Gold 3 Blade Ceiling Fan' with the order ID 'OD115672100694383000'.

We're sorry to know that your experience with our services has been an unpleasant one. Also, we understand your disappointment which might have caused you.

We assure you that feedback has been shared with the seller and they're working on putting in additional measures to avoid instances like these. As you are one of our valued customer, your satisfaction is one of our primary concern.

We would like to let you know that the product is covered under the manufacturer's warranty. You can get in touch with the brand authorized service center and they'll be able to help you out with any product related support you may need.

The invoice for this product has been attached with this different email. You can be used to avail services at the brand's authorised service centres within the warranty period.

Please use the link below to contact the brand and find an authorised service centre near you:

Customer care service center for Pan India.

Tollfree number: 011-45500700, 1860 500 3939, 1800 103 3039

Email id: [email protected]



In the unlikely event of the brand's authorised service centre not being able to help you, please let us know and we'll definitely assist you.

To know more about cancellations and returns on Flipkart, you can refer to the link here: http://fkrt.it/sDargyNN

We’d also like to let you know that there is a penalty for late payment which depends on the outstanding due as on 10th of the month and will not exceed Rs. 100 for outstanding of upto Rs. 2000, Rs. 200 for outstanding of Rs. 2001 - Rs 4000, and Rs. 400 for outstanding of Rs. 4001 and above.

This will be added to the total amount due for your ‘Flipkart Pay Later’ transactions of the month defaulted.

Hope this helps.

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