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Thanks for writing in.
We're sorry to know that you're facing an issue with your product ''.
Since the product was delivered to you on , 2019, it has crossed the seller's 10 days replacement period. Due to this, the seller will not be able to fulfill your request.
We'd like to let you know that the product is covered under the manufacturer's warranty. You can get in touch with the brand authorised service centre and they'll be able to help you out with any product related support you may need.
Also, physical damage is not covered under manufacturers warranty hence they may charge you for the services.
The invoice for this product has been attached with this email. This can be used to avail services at the brand's authorised service centres within the warranty period.
Here is the brand support link: Here {are the details to the brand authorised service centre
http://www.samsung.com/in/support/service-center/
1800407267864
In the unlikely event of the brand's authorised service centre not being able to help you, please let us know and we'll definitely assist you.
Hope this helps.
cx not eligible info shared about the service center
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