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The order was undeliverable & returned to the seller. Previous agent has promised to issue the price match, Hence agent has issued GC as promised.
Cx stated that DA has collected extra amount from the cx, Agent has issued the remaining amount via GC , Instead agent should have filled the sensitive feedback form.
Cx has returned the item by selecting the SIC as "style not as expected", Agent has issued the delivery charges refund, Instead agent should have educated the cx stating that delivery charges will be deducted in case of remorse return.
Cx stated that part of the item was missing, Hence agent has issued GC for the missing item.
Cx stated that part of the item was missing & cx asked for the compensation.Hence agent has issued GC as compensation.
The order was delivered later than the GDD. Cx asked for the compensation, Hence agent has issued it via GC after the FRD.
Cx has self returned the item, Hence agent has issued the courier charges via GC.
Cx has self returned the item, Agent has issued the self return courier charges via GC , Instead agent should have issued it via spcl case refund.
Cx was charged more than MRP of the product , Agent has issued it via GC , Instead agent should have pulled the andon cord.
Cx was charged more than MRP of the product, Hence agent has pulled the andon cord & has issued the MRP price difference amount via GC.
The order got delivered a day later than GDD, Agent has issued delivery charges refund via GC before FRD, Instead agent should have issued it after the FRD.
Item was lost in the transit. Cx asked for the compensation, Hence agent has issued it via GC.
Cx has ordered multiple items which are included in the same shipment, but 2 items were missing.Hence agent has issued GC for the missing items in the shipment.
Cx hasn't received the gift wrap. Agent issued gift wrap charges via GC.
The order got delivered a day later than the GDD, Cx asked for the compensation for delay in the delivery. Hence agent has issued the GC.
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