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Hi Yamini,

Thanks for writing in.

We understand your concern about the order confirmation for the product 'Wildcraft Majestic_Mel 30 L Laptop Backpack' with the order ID 'OD116524010548471000'.

We are sorry for the trouble you had to go through.

We would like to let you know that the seller has shipped your order on September 14,2019 and the tracking ID is 'FMPP0354041807'.

Your product will reach you by September 16, 2019 and you can check your order status here: http://fkrt.it/bqWLi~NN

Also, we want to let you know that the seller has received the payment for the product.

If you have any other query, you can write back to us and we will be happy to help you.

Hope this helps.

A short survey that won't take more than two minutes of your time has been sent to your registered email address to get your feedback on the resolution provided and our conversation.

You can confirm if you're happy with the resolution provided by choosing 'Yes' or 'No' and also rate our conversation experience on a scale of 1 to 5, 1 being the lowest and 5 being the highest.

Your feedback is really valuable to us and will help us enhance your experience.

Thanks for choosing Flipkart.
     
 
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