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Hi, my name is Ganeet, I'll be helping you with your query.
Please do not worry, let me escalate this issue further so that you'll get a better resolution.
As I can see that your order has been shipped by the seller and it will be delivered to you by 7 PM today.
Your case has been escalated and you'll get an update regarding this by September , 2019.
As I had a check that your case has already been escalated and you'll get an update regarding this by September , 2019.
Thanks for your kind understanding.
Could you please confirm your alternate contact number, so that if we are not able to contact on your primary number, we will certainly contact on your secondary number in that case.
As I had a check that your order is out for delivery today and the seller will not be able to cancel the order.
If you want then you can cancel it on your doorstep.
cx was asking about the order delivery status so promise date shared.
cx was asking about the order delivery status so told cx that your order will reach you by 7 PM as the promise date is of today.
cx wanted to know about the refund status so SLA shared
cx not responding to the chat....hence closing the chat.
I am sorry at the moment, we can only chat in English. May I go ahead and help you with your request?
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