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Thanks for writing in and for being a valuable Flipkart Plus member.
We'd like to let you know that we tried to get in touch with you on '9611235500' to talk to you about your concern but could not reach you.
We understand your concern that the payment has been deducted from your Bank account for your order 'OD116585790710785000' for 'Cello Cup Style 1000 ml Flask' but it is not confirmed.
We are sorry to hear that your order didn't go through as the seller has not received the payment for the order due to a system error.
However, the amount of Rs. 995/- has been refunded for your order to your Bank account on September 21, 2019. This will be credited to your account by September 26, 2019, as per standard banking procedures.
If you do not receive the refund by this time, you can contact your bank's customer care using the number mentioned on the back of your card with the refund reference number 'IGAHBEHHH9'.
If they are unable to help, you may raise a dispute with the bank's grievance department and they will surely help you out.
Please note that you can also track the refund status of your order by visiting 'My Orders' section of your Flipkart account by clicking here: http://fkrt.it/bqWLi~NN
If you have any other concern in future you can write back to us and we will be happy to help you.
Thanks for your understanding and support.
hope this helps.
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