Notes

Hi Satish,

Thanks for your valuable time over the call.

We understand your concern you want to cancel the product 'Mojua Girls Maxi/Full Length Party Dress' with the order ID 'OD116663030350574000'.

We are sorry for the trouble you had to go through.

We see and found that your order has been cancelled by the seller as requested by you and you would have received confirmation for it.

We’d like to confirm that the seller has refunded Rs. 495/- to your credit card on September 30, 2019 and this amount and it will be credited by October 01, 2019.

In case the amount has not been credited, please contact your bank’s customer care using the number mentioned on the back of your card.

Check http://fkrt.it/sDargyNN to know more about cancellations and refunds on Flipkart.

We also understand that you'd like your order 'OD116663042406713000' for the product 'Mojua Girls Maxi/Full Length Party Dress' to be delivered fast.

We are sorry to let you know that delivery options at preferred slots are not available with the courier service provider at this moment.

Your order will be delivered by October 09, 2019 and you can also track your order status here: http://fkrt.it/bqWLi~NN

If you have any other query, you can write back to us and we will be happy to help you.

Hope this helps.

A short survey that won't take more than two minutes of your time has been sent to your registered email address to get your feedback on the resolution provided and our conversation.

You can confirm if you're happy with the resolution provided by choosing 'Yes' or 'No' and also rate our conversation experience on a scale of 1 to 5, 1 being the lowest and 5 being the highest.

Your feedback is really valuable to us and will help us enhance your experience.

Thanks for choosing Flipkart.

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Hi Akankshya ,

Thanks for your valuable time over the calland for being a valuable Flipkart Plus member.

As per our telephonic conversation, you confirmed that your issue about the payment of your order 'OD116661640963631000' has been resolved.

Hence, we are closing this case.

If you have any other query, you can write back to us and we will be happy to help you.

Hope this helps.

A short survey that won't take more than two minutes of your time has been sent to your registered email address to get your feedback on the resolution provided and our conversation.

You can confirm if you're happy with the resolution provided by choosing 'Yes' or 'No' and also rate our conversation experience on a scale of 1 to 5, 1 being the lowest and 5 being the highest.

Your feedback is really valuable to us and will help us enhance your experience.

Thanks for choosing Flipkart.