Notes

goli

Hi Name, my name is Navjot and I'll be helping you with your request.
I will surely help you.
Please proceed with your query.
I am sorry to hear that you are facing issue with the product.
No need to worry, I will check and help you with this.

I understand your concern about .......

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Our team might need to contact you, please share an alternate contact number.
Please share an alternate contact number.
Please provide us with an alternate contact number.
Would you like to share any alternate contact number?
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We'll look into this and will get back to you with an update within {TAT}.

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PATIENCE
Your kind understanding will be highly appreciated.
I request your kind patience your issue will be resolved.
I request your kind patience in this regard.

Trust me if there is an option with me, I could have definitely helped you out. As you are one of the valuable customer for us.

With all due respect, Flipkart is just an intermediate between seller and consumers. So, creating replacements is entirely on sellers.

I assure you that feedback has been shared with the seller and they'll do their best to make sure that you don't experience this again.

As you are one of our valued customers, your satisfaction is one of our primary concern.

Thanks for your kind understanding in this regard.
I see that you have been one of our valuable customer and really sorry for the trouble you had to go through.
I can completely understand how frustrating and annoying the situation can be when something like this happens but believe me it was never our intention.
I'll take this up personally with the courier service providers and make sure they take utmost care to ensure this does not happen again.
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I’ll make sure it’s passed on to our team.
Sorry about that, Harsha. I'll share the feedback with courier service provider so that they can put additional measures in place to make your shopping experience a delightful one.
Yes, I understand that. I’ll pass it on to courier service provider so that your experience can be a delightful.

I’d like to assure you that we at Flipkart take stringent measures to ensure your details are completely secure.
I’d also like to assure you that we’re doing everything possible to give you a better experience the next time you shop on Flipkart and hope you’ll understand.