Notes

Hi Namrita,

Thanks for your valuable time over the call and for being a valuable Flipkart Plus member.

We understand your concern that you have received an incomplete product for 'Classic Essentials Premium Glory with Permanent Lazer design Pack of 61 Dinner Set' with the order ID: 'OD116541430720800000'.

We are sorry for the trouble you had to go through.

We'd like to let you know that as specified by you, a return request has been created for your order and a refund of ₹ Rs. 2999/- will be initiated as soon as the pickup of the originally delivered product is confirmed by the courier service provider.

You’ll receive an email and SMS with the refund details, after which the money will be credited to your Dedit Card within 4 business days, as per standard banking procedures.

Please keep the item along with the original product box, accessories and tags ready for pickup by September 23, 2019 as the Wishmaster from Ekart Logistics, will unable to complete the pickup in case any item is missing.

In future, you can return an item by selecting it from the 'My Orders' section of your Flipkart account by clicking here: http://fkrt.it/bqWLi~NN

As per our telephonic conversation you also want to know about the delivery of your order 'OD116542254681618000' for the product 'Wakefit Dual Comfort Mattress - Hard & Soft 6 inch Queen High Resilience (HR) Foam Mattress'.

We would like to let you know that the seller has shipped your order on September 17, 2019 and it will reach you by September 26, 2019.

You can check your order status here: http://fkrt.it/bqWLi~NN

As per our telephonic conversation, you have confirmed that your order 'OD116541430720800000' for the product 'Ahmedabad Cotton 144 TC Cotton Double Geometric Bedsheet' has been delayed.

We are sorry to let you know that your order ha been delayed due to some unforeseen issues.

Please be assured that our concerned team will look into this and they will get back to you with an update by September 26, 2019.

We'd also like to let you know that the amount of Rs. 100/- will be credited to you after the delivery of your order within 24 hours as a token of apology.

If you have any other concern you can write back to us and we ill be happy to help you.

We would like to thank you for your continued trust and support.

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