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We assure you that feedback has been shared with (the sellers /the courier service provider) and they'll do their best to make sure that you don't experience this again.
We've noted this down and will make sure appropriate feedback is shared with (the sellers /the courier service provider) so that you do not experience this next time around.
As you are one of our valuable customer, your satisfaction is one of our primary concern
We see that you have been one of our valuable customer and really sorry for the trouble you had to go through.
We'll share the feedback with [[seller/courier service provider]] so that they can put additional measures in place to make your shopping experience a delightful one.
You can be certain that your details are safe and you can continue to shop with confidence.
We understand that you're upset about the delivery of your order. We have been trying to do our best to help you out and would request you to please try to understand
Since, your case is already with our team so it is a humble request kindly wait by______. Please be assured you will be getting the best resolution in this regard.
We do not want to make any fake commitment this is the reason, we have done our best and have shared the same information that has been shared by the seller with us.
We are glad that you are bringing this to our attention. We completely understand your concern and your feedback will be shared in this regard.
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