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Hi ..............,
Thanks for taking the time to write to us.
We'd like to let you know that we tried to get in touch with you on '...............' to talk to you about your concern but could not reach you.
We understand your concern about the product '...........' and we are sorry for trouble caused to you this isn't something that we want you to go through.
Please let us know a convenient time between 9 am to 9 pm so we can call you to discuss this by replying to this email. You can also share an alternate number that we can reach you on.
You can also write back to us with following details within 72 hours
-Which exact color you have received.
- Whether the pickup address will be same or not. If address will be different then kindly send the complete details
- Alternative number if any
- Is the product packing was tampered or not
While replying to this email, please ensure that the subject line should not be edited.
Also, you can contact us on our toll-free number 1800 208 9898 for any support.
We hope to hear from you soon.
Thanks for choosing to shop with Flipkart.
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