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Language preference–Hindi
Kannada Telugu English Tamil Punjabi Malyalam
As there is no response from cx side after giving warning call disconnected from this end.
courier partner contact details sens to cx via SMS
courier boy contact details sens to cx via SMS
cx call to know the status of the order // dispatched date & DDR shared // cx agree
cx call that he want urgent delivery // assured to cx for fast delivery // DDR shared //cx agree//
cx call to know about order status // it is OFD so ask to wait till end of the day. cx agree
cx call to know about pick up status // it is OFP so ask to cx to wait till end of the day.cx agree
cx call to know about order status // UD marked // FNDR filled// TAT shared// cx agree
cx call to know about order pickup // RL filled// TAT shared // cx agree
cx informed about the fraud call and SMS regarding fake lucky draw contest // infomation shared to cx and ask not to share any confidential details // cx agree
cx called to cancel the order // cancellation request taken // cx agree
cx want to know order status // informed to cx order cancelled // requested to place a new order // cx agree
cx call to cancel the order // status marked shipped // cancellation request taken// ask to refuse at doorstep if delivery attempt // cx agree
cx call that he want to return the order as // complaint forwarded // TAT shared // cx agree
cx ask about the return status of his order// info shared to cx // TAT shared to cx // cx agree
cx call to know the refund status // refund initiated // TAT shared // cx agree
cx call to know the refund status // so ask to cx to wait // PUC to RPR and QC TAT shared // ask to wait // cx agree
cx call to know the refund status // refund initiated but not yet reflected // compaint raised // TAT shared // cx agree
cx ask about the how to use promocode // information regarding terms and condition of voucher shared to cx // cx agree
BLUDART --- 1860 233 1234
ECOM --- +91-8376 888888
FEDEX --- 1800 419 4343
DELHIVERY --- +91 (124) 6719500
XPRESSBEES --- 020-49116100
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