Notes

Hi Balasaheb,

Thanks for your valuable time over the call and for being valuable Flipkart Plus Member.

We also understand your concern that you are facing an issue with your product 'Orpat OEH - 1260 Fan Room Heater'.

We're sorry for the trouble and this isn't we want you to go through.

We'd like to let you know that the product was delivered to you on July 18, 2019, it has crossed the seller's 10 days replacement period. Due to this, the seller is unable to fulfill your request.

The good news is that the product is covered under the manufacturer's warranty. You can get in touch with the authorised service centre and they'll be able to help you out with any product related support you may need.

The invoice for this product has been attached with this email. This can be used to avail services at the brand's authorised service centres within the warranty period.

Here are the details to the authorised service centre
Phone: +91 - 2822 - 391111, 391100, 231444, 231445
Customer Care : +91 - 02822 - 230491
Fax: +91 - 2822 - 230125, 230599
E-mail: [email protected]
Link: http://orpatgroup.com/complaints_grievancescell.html

In the unlikely event of the brand's authorised service centre not being able to help you, please let us know and we'll definitely assist you. To know more about cancellations and returns on Flipkart, you can refer to the link here: http://fkrt.it/sDargyNN

Here's how you can get your invoice instantly next time around:
1. Visit 'My Orders' section of your Flipkart account here: http://fkrt.it/bqWLi~NN
2. Click on the order for which you’d like the invoice and click on ‘Request Invoice’

The invoice will be sent to your registered email address used while placing the order.

It's that simple! In case you don’t find the invoice in your inbox, please check the spam folder.

As per our telephonic conversation, we'd also like to let you know that ignore that messages that you've received regarding your Flipkart account password and request you to never share your password with anyone.

Hope this helps.

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