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Thank you for your valuable time over the call and for being a valuable Flipkart Plus member.
We understand your concern about the EMI for your order 'Acer Aspire 3 Pentium Gold - (4 GB/500 GB HDD/Windows 10 Home) A315-53-P4MY Laptop' with the order ID 'OD116063719549111000'.
We are sorry to hear that the bank is charging an extra amount of Rs.269/-.
We would like to let you know that the interest amount that you pay to the bank has already been given as a discount at the time of placing the order by the seller.
The details of your EMI are shared as follows:
Order Level EMI break-up Rs.2999/- for 6 months@ 13% p.a.
-Order Value Rs.17327/-
-Interest (charged by Bank) Rs.663/-
-Total EMI for 6 months Rs. 7990/-
Item Level EMI break-up
Acer Aspire 3 Pentium Gold - (4 GB/500 GB HDD/Windows 10 Home) A315-53-P4MY Laptop
-Item Value Rs.17990/-
-Interest (charged by Bank) Rs.663/-
-No Cost EMI Discount -Rs.663/-
-Total EMI for 6 months Rs.17990/-
However, you have confirmed over the call that the bank is charging you an extra amount so you have to contact your respective bank about this as they would be able to help you better.
In case you have any queries, you can write back to us. We will be happy to help you.
We would like to thank you for your understanding and support.
A short survey that won't take more than two minutes of your time has been sent to your registered email address to get your feedback on the resolution provided and our conversation.
You can confirm if you're happy with the resolution provided by choosing 'Yes' or 'No' and also rate our conversation experience on a scale of 1 to 5, 1 being the lowest and 5 being the highest.
Your feedback is really valuable to us and will help us enhance your experience.
Thanks for choosing Flipkart.
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