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Do not worry, at the moment I am escalating your concern. Team will surely get back to you with the resolution.
I have escalated the issue to the team.
Please provide your alternate contact number. If your primary contact number is not available
so that we can reach on your secondary contact number.
Thank you for sharing alternate mobile number.
I would like to let you know that your order has been delayed due to unforeseen issue faced by the courier service provider.
As I checked, your concern is already escalated to the team.
Please be assured that we are looking into this issue and we will get back to you with a resolution on or before XXX
However, the team need some time to find the root cause of this issue so that we can provide you the correct resolution.
Kindly coordinate with us, we'll try to get back to you at the earliest with the possible resolution.
Service recovery.
To thank you for the understanding the seller has refunded the Rs.XXX to your Gift card section of your Flipkart account.
It will be credited within the 24 hours after the successful delivery of your order.
You can use this amount for the one year to buy your favorite products on the Flipkart.
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