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PICK UP
In this case I can totally process a Pick Up for this oversize item. May you please tell me the pick up address?
Thank you! Also may you please tell me the email address where you would like the labels to be sent and the best number to reach you?
Thank you for this information! Now the last thing, may you please tell me the date you would like them to go and pick it up on your front door?
Excellent news! I have arrange the pick up for you. Just paste the label on the package and someone will pick it up.
LIT
Thank you for waiting, $contacts.name.first! First, I would like to personally apologize for not receiving your item since I understand the importance of getting what you ordered. I was carefully checking the tracking information for you, and I was able to see that your item was lost during the transit process. In this case to make it right for you I can happily send you a replacement that should be reaching you on EDD.
How does this work for you?
PROMO CODE
Excellent news! I have created a unique code for future credit which is good for the next 90 days. It will give you $XX off a future order. [**IF APPLICABLE - Your new order must be ($XX) or more to apply the code]. It will work only in this account, and you enter the code in the promotion code box at checkout. You'll receive an email with the code on it shortly including details on how it can be redeemed.
CUSTOMER INSULT
I'm so sorry your order canceled. All orders go through an automated security check to prevent unauthorized use of your payment method. Your order may have been canceled in error. I can challenge the cancellation to alert our validation team to manually review your order, but it will require a new order to be placed.
I am challenging this cancellation right now. Please wait at least 30 minutes, but no longer than 24 hours to place your new order. Keep in mind, you must use the same device and Walmart account to place your new order.
We value you as a customer and thank you for taking the time bringing this to our attention. I will definitely share this information with the appropriate team to prevent this from happening in the future.
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