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*cx can raise return for the Gift Card through self serve. we can't
*please check the policy if he can create return for the product so provide him line mentioned below:
*if he have no policy so tell him: (it can be possible only through self seve as your policy has been ended and your not getting the option so we can only process the refund into your bank account)
We understand your concern that you are facing an issue for your product '____________' with the order ID '___________' and want refund into your Gift Card section of Flipkart account.
We're sorry to let you know that we cannot request to the seller for the refund of your product into Gift Card section of Flipkart account as it can be possible only through your side.
However, your product has been delivered to you on October ______, 2019 and it has ____________ return policy so you can create return of your product for the Gift Card refund.
You will get the option for the Gift Card refund while creating return for the product.
We'd like to let you know that successful pick-up of the product is subject to the following conditions being met:
*Correct and complete product (with the original brand, article number, undetached MRP tag, product's original packaging, freebies and accessories)
*The product should be in unused, undamaged and original condition without any stains, scratches, tears or holes and with non-tampered quality check seals/return tags/ warranty seals (wherever applicable)
If you have any further concern so please feel free to contact us.
Hope this helps.
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cancellation and return policy >>>>solved>>>tagging
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