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Thanks for writing in and for being a valuable Flipkart Plus member.
We'd like to let you know that we tried to get in touch with you on '8078443649' and '9745254949' to talk to you about your concern but could not reach you.
We understand that you're facing an issue with your order 'OD116437167718075000' for 'Kuber Industries Deep Fry/Mesh Strainer/Jhara/Puri Strainer set of 1 Pcs (20 Cm) Code-STJ02 Strainer'.
We're sorry for the trouble you had to go through and this isn't something we would want you to go through.
This is certainly not the kind of service we want you to experience but very unfortunately things has turned out on this way.
We assure you that feedback has been shared with the seller and they're working on putting in additional measures to avoid instances like these.
We'd like to let you know since the product was delivered to you on September 09, 2019, it has crossed the seller's 10 days replacement period and also you had contacted us after so long because of which the seller will not be able to help you out.
If you need any further assistance feel free to get back to us or you can call on our toll free number: 1800 208 9898.
Hope this help.
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You can confirm if you're happy with the resolution provided by choosing 'Yes' or 'No' and also rate our conversation experience on a scale of 1 to 5, 1 being the lowest and 5 being the highest.
Your feedback is really valuable to us and will help us enhance your experience.
Thanks for choosing Flipkart.
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