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Hi, $contacts.name.first! I will be more than happy to help you today. May you please provide me with your order number?
Hi, $contacts.name.first! I will be more than happy to help you today. Be assured, I will do my best in order to make it right for you.
Hi, $contacts.name.first! I will be pleased to help you today.
Be assured, I will do my best in order to make it right for you.
Be assured, I will definitely get this taken care of for you.
Hi! I will be more than happy to help you today. How may I assist you?
Hi, $contacts.name.first! I will be more than happy to help you today. How may I assist you?
ACKNOWLEDGE
Thank you for bringing this to my attention! I will check it for you right away!
Thank you for confirming this to me! I will check it right away.
Thank you for providing me with your order number. I will check it right away.
Thank you for letting me know about this situation. I will get this taken care for you.
CONFIRM
Just to confirm I am working with the correct information, is this the item?
Just to confirm I am working with the correct information, are these the items?
INFO EXTRA
Would you be so kind to provide me with extra information of what happened?
ORDER
May you please provide me with your order number?
By any chance, do you happen to have the order number?
Would you mind to provide me with your order number?
Would you be so kind to provide me with your order number?
IF
If by any chance,
, please, contact us back with this reference number: $incidents.ref_no, so you don't have to repeat yourself. And we will absolutely find a solution for you!
EMPHATY
First, I would like to personally apologize for
because I understand the importance of
HOLD
I am still working on your case, please, provide me a moment.
I am still researching into this for you, please, provide me a minutes more.
CHECK
I don't mean to rush you, and I just want to confirm, are you still with me?
I really want to help you, and I just want to make sure, are you still with me?
HELP
I just want to make sure I covered all of your doubts today, is there anything else I can gladly help you with today?
I am not sure if you have any other questions or maybe there is something else that I can happily help you with?
Just wanted to make sure if there could be something else that I can happily help you with?
I am so happy I could help you, $contacts.name.first, I just want to make sure I covered all your concerns, please let me know if I can do anything else for you today.
CLOSING
Perfect! Then the only thing left for me to do is to wish you a very pleasant rest of your day. Thank you for contacting Walmart.com. It was a pleasure assisting you today. Take care!
Perfect! Then the only thing left for me to do is to wish you a very blessed rest of your day. Thank you for contacting Walmart.com. It was a pleasure assisting you today. Take care!
NO AVAILABLE
It seems as you no longer have availability to chat with me today. If you happen to have any pending concern regarding this situation, please, do not hesitate to contact us back and we will absolutely help you. Thank you for contacting Walmart.com, and have a great day!
Due to inactivity this chat is going to close for now. If you happen to have any pending concern regarding this situation, please, do not hesitate to contact us back and we will absolutely help you. Thank you for contacting Walmart.com, and have a great day!
I am afraid my system is going to close this chat for now. It was a pleasure. I hope I've helped you in the best way possible. We're very lucky to have you, $contacts.name.first. Thanks for being such a fantastic customer. If you need anything else in the future please don’t hesitate in contacting back, we’ll be more than glad to help you. Thank you for contacting Walmart.com, I wish you the best, have a blessed day.
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