Notes

exchange and expect/.....
Hi Abhijeet,

Thanks for writing in.

We'd like to let you know that we tried to get in touch with you on '9590823495' to talk to you about your concern but could not reach you.

We understand your concern that you are facing seize fit issues for the product 'Tripr Checkered Men Polo Neck Grey, Black T-Shirt' with the order ID 'OD116686756800652000'.

We are sorry for the trouble and this is not something we would want our valuable customers to go through.

We would like to let you know that the seller has arranged an exchange with Size 'L' and it'll reach you by October 25, 2019. The item originally delivered to you will be picked up after this.

Please keep the item along with accessories & tags packed and ready for pickup in the original product box.

Also, remember to collect the acknowledgement receipt once you hand over the product. You can expect more updates once the exchange item is shipped.

You can also check your order status here: http://fkrt.it/bqWLi~NN

In future, you can return an item by selecting it from the 'My Orders' section of your Flipkart account by clicking here: http://fkrt.it/bqWLi~NN

We would like to thank you for your continued support and trust.

A short survey that won’t take more than two minutes of your time has been sent to your registered email address to get your feedback on the resolution provided and our conversation.

You can confirm if you’re happy with the resolution provided by choosing ‘Yes’ or ‘No’ and also rate our conversation experience on a scale of 1 to 5, 1 being the lowest and 5 being the highest.

Your feedback is really valuable to us and will help us enhance your experience.

Thanks for choosing Flipkart.

refund don't expect...
Hi Nihar,

Thanks for your precious time over the call and for being a valuable Flipkart Plus member.

We understand your concern that you have received damaged product 'Power Edge To Edge Tempered Glass for POCO F1' with the order ID 'OD116671651104147000'.

We are sorry for the trouble and this is not something we would want our valuable customers to go through.

We are sorry for the trouble and this is not something we would want our valuable customers to go through.

not eligible if cx don't want to pay extra installation charges...
Hi Pawan,

Thanks for your precious time over the call and for being a valuable Flipkart Plus member.

As per our telephonic conversation, we understand your concern about return request that you are facing higher installation charges as per your requirements for the product 'MarQ by Flipkart 1 Ton 3 Star Split Inverter AC - Whit with the order ID 'OD116659396732389000'.

We are sorry to let you know that your return request can't fulfill by the seller as the product has been delivered to you which you had ordered.We are sorry for the trouble and this is not something we would want our valuable customers to go through.


We would like to let you know that the seller has provided you complete order at the time of delivery. As per your requirements you need to pay extra amount for accessories while installation of your product.

To know more about cancellations and returns on Flipkart, you can refer to the link here: http://fkrt.it/sDargyNN

We would like to thank you for your understanding.

A short survey that won’t take more than two minutes of your time has been sent to your registered email address to get your feedback on the resolution provided and our conversation.

You can confirm if you’re happy with the resolution provided by choosing ‘Yes’ or ‘No’ and also rate our conversation experience on a scale of 1 to 5, 1 being the lowest and 5 being the highest.

Your feedback is really valuable to us and will help us enhance your experience.

Thanks for choosing Flipkart.