Notes

Thanks for being a valuable Flipkart Plus member.
Hi, this is Neha and I will be helping you with your request today.
Since I haven't heard from you I am closing the chat. However you may start the chat whenever you want.
Since this is a chat window, I would not be able to call you at the moment. However, I can assist you over the chat.
cs said: Delevry problem
escalting issue
alt no : 7992125385


I really wish to make it easy for you with all my efforts, I will surely submit your feedback in this regard.
I am glad that you are bringing this to my attention. I completely understand your concern I will share your feedback in this regard.
I know that you are upset about the delay in delivery, not to worry, the issue has been escalated and the team will get back to you with an update within the given timeline.
In case of any issue after the given promised timeline, please reach out to us, we would be happy to help you anytime.
Glad we could assist and make things little better. We will take stringent action and see that this experience is not repeated.
We are truly saddened to know that you had to go through such a disappointing experience and this is certainly not what we stand for.
We do fail sometimes in making a perfect experience for the customers. We hope your next order brings a much better experience.

However, we'll look at exploring more features that can help make your shopping experience even better in future.
I will make sure that you don't have to wait for so long.

However, we will be coming up again with a new sale and I really hope you will get the product with exciting offers.


GOLI
Not to worry, this is the maximum date provided to you.
I will definitely do my best here to pass on your feedback regarding delivery.
I completely understand you, please be assured I am working here for you and I will surely share your feedback.
I really hope you will get your product very soon.
However, your feedback regarding seller will stringently be shared and we will take definite action against this to make your future experience better.
I totally agree to you, however we do fail sometimes in providing best experience to our customers and I am sorry for that.
Trust me I will do my best here to get your product delivered as early as possible by sharing stringent feedback.
I would like to let you know that seller and logistic always try to deliver the product as early as they can.
If anything more than this I can help you with apart from this I would have definitely done that for you.



Tanishq, I would like to inform you that the minimum cart value to avail this offer is Rs. 3000/-
I would like to tell you that Flipkart 'Buyback Guarantee' will offer you a minimum assured value when exchanging their phones/ laptops/ Televisions bought on Flipkart. This policy will ensure that you get the best exchange value for their old products along with guaranteed future buyback price. The buyback price will always be higher than the regular exchange value.


You can redeem 'BuyBack Guarantee' in future at the time of exchange by following these steps:

1.You can log in to your Flipkart account used while placing the order for the old phone
2.Select the new product they wish to purchase
3.Get the buyback value as an exchange discount on the new purchase